Terms of service
TERMS AND CONDITIONS
1. GENERAL INFORMATION
This website is owned and operated by:
Trade Name: DriveHaven
Owner: Jaime Soler Marcos
Email: tienda1jaimeemma@use.startmail.com
This website operates through the Shopify platform, which provides the technical infrastructure necessary for online sales.
2. PURPOSE AND SCOPE
These Terms and Conditions govern access to, browsing of, and use of this website, as well as the purchase of physical products offered to customers worldwide.
By making a purchase or using this website, the user expressly agrees to these Terms and the related policies.
3. ACCESS CONDITIONS
The user declares that they are of legal age under the laws of their country and have the legal capacity to enter into contracts.
Use of this website is limited to personal and non-commercial purposes unless expressly authorized.
4. PRODUCTS
The products offered are physical goods.
Product images and descriptions are for illustrative purposes only. Minor variations in color or finish may occur depending on the user’s device.
We reserve the right to modify, replace, or discontinue products without prior notice.
5. ORDER PROCESS
Placing an order constitutes an offer to purchase.
The contract is considered concluded once the order has been accepted and confirmed by email.
We reserve the right to refuse orders for justified reasons (stock errors, suspected fraud, obvious pricing errors, etc.).
6. PRICES AND TAXES
Prices are displayed in the currency indicated on the store and do not include taxes, duties, or customs fees unless expressly stated otherwise.
The customer is responsible for paying any applicable taxes, duties, or customs charges in their country.
7. SHIPPING AND DELIVERY
Delivery times are estimates and are not guaranteed.
Transfer of Risk:
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EU Customers: Risk transfers when the customer receives the product.
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Non-EU Customers: Risk transfers in accordance with applicable law and international commercial practices.
We are not responsible for delays caused by carriers, customs authorities, or force majeure events.
8. RIGHT OF WITHDRAWAL (EUROPEAN UNION)
Consumers residing in the European Union have 14 calendar days to withdraw from the contract without providing any reason, in accordance with applicable law.
Full conditions are detailed in our Return & Refund Policy.
9. RETURNS AND REFUNDS
Returns and refunds are governed exclusively by our Return & Refund Policy available on this website.
10. WARRANTIES
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EU Customers: Products are covered by the legal guarantee in accordance with European regulations.
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Non-EU Customers: The minimum guarantees required by applicable law will apply.
Nothing in these Terms limits mandatory statutory consumer rights.
11. INTELLECTUAL PROPERTY
All website content (texts, images, logos, designs) is the property of DriveHaven or its licensors and is protected under applicable intellectual property laws.
Unauthorized use is strictly prohibited.
12. PROHIBITED USES
The following actions are prohibited:
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Using the website for unlawful purposes
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Infringing third-party rights
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Introducing malware or harmful code
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Scraping or extracting data
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Engaging in fraud or identity theft
We reserve the right to block access in case of misuse.
13. LIMITATION OF LIABILITY
To the maximum extent permitted by law:
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We are not liable for indirect or consequential damages.
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We do not guarantee uninterrupted website availability.
This clause does not limit mandatory statutory consumer rights.
14. THIRD-PARTY LINKS
This website may contain links to third-party websites. We are not responsible for their content or practices.
15. MODIFICATIONS
We reserve the right to modify these Terms at any time.
Changes will take effect upon publication on the website.
16. GOVERNING LAW AND JURISDICTION
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EU Consumers: The laws of the consumer’s country of residence shall apply.
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Non-EU Customers: Spanish law shall apply.
Under no circumstances shall consumers be deprived of their mandatory legal rights.
17. CONTACT
For any inquiries: